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    Privacy Policy

    Privacy Policy

    Last updated: 24 December 2025

    SellCarOnline.com.au (“Sell Car Online”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit
    www.sellcaronline.com.au (the “Website”) and when you use our services.

    1. What information we collect

    1.1 Information you provide

    When you request a quote, submit an enquiry, or use our services, we may collect:

    • Name
    • Phone number
    • Email address
    • Address / suburb / postcode (if provided)
    • Vehicle details (e.g., make, model, year, condition, location)
    • Any other information you include in your message

    1.2 Information collected automatically

    When you browse the Website, we may automatically collect:

    • IP address (or an abbreviated/hashed form where supported)
    • Browser type, device type, operating system
    • Pages viewed, links clicked, and time spent on pages
    • Approximate location (derived from IP, not precise GPS)
    • Referring/exit pages (where available)

    2. How we use your information

    We use information to:

    • Provide quotes and respond to enquiries
    • Connect you with our affiliated partners (only when needed to provide the service you requested)
    • Operate, maintain, and improve the Website and our services
    • Prevent fraud, abuse, and security incidents
    • Comply with legal obligations

    3. Sharing of information

    We may share information only as needed, including:

    • Affiliated partners/service providers: to help provide a quote, vehicle sale, collection, or related service you requested
    • Technical providers: hosting, security, and website performance providers (access limited to what’s necessary)
    • Legal requirements: where required by law, court order, or lawful requests

    We do not sell your personal information.

    4. Data retention

    We keep personal information only as long as necessary to provide our services, meet operational needs,
    and comply with legal obligations. If you contact us to request deletion, we will take reasonable steps to delete or de-identify
    your data unless we must keep it for legal, security, or dispute-resolution purposes.

    5. Security

    We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access,
    loss, misuse, alteration, or disclosure. No method of transmission or storage is 100% secure, but we work to protect your data.

    6. Cookies and similar technologies

    We use cookies and similar technologies to operate the Website, remember preferences, measure traffic, and improve user experience.
    You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

    6.1 Analytics

    We may use analytics tools to understand how visitors use our Website (for example, which pages are viewed and for how long).
    Where supported, we aim to use settings that reduce personal identification (such as IP anonymization).

    7. Links to other websites

    Our Website may contain links to third-party websites or widgets. We do not control those sites and are not responsible for their
    privacy practices. Please review their privacy policies before providing information.

    8. Meta (Facebook/Instagram) Platform Data

    If you connect or interact with us through Meta platforms (such as Facebook or Instagram), we may receive limited information
    in accordance with the permissions you grant (for example, basic public profile information). We use this information only to:

    • Authenticate your connection (where applicable)
    • Provide the service or functionality you requested
    • Maintain security and prevent abuse

    We do not sell Meta Platform Data and we do not use it for advertising profiling.
    We handle Meta Platform Data in accordance with Meta Platform Terms and policies.

    9. Your rights and choices

    You may request to:

    • Access the personal information we hold about you
    • Correct inaccurate information
    • Delete your personal information (subject to legal/security limitations)
    • Withdraw consent where processing is based on consent

    To make a request, contact us using the details below. We may need to verify your identity before processing requests.

    10. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

    11. Contact us

    If you have questions about this Privacy Policy or your information, contact:

    SellCarOnline.com.au (hereinafter referred to as we or our) values your privacy and the trust you have placed in us. This Privacy Notice outlines how we handle information on our website www.sellcaronline.com.au, as well as any other websites or services provided by Sellcaronline.com.au.

    Information Collection and Use

    When using the services of Sellcaronline.com.au or its affiliated partners to sell a vehicle or obtain a quote, personal information is gathered.

    This includes details like:

    • Your name,
    • Phone number
    • Email address
    • Address, zip code, etc.

    Rest assured that once you engage with our services, anonymity is no longer maintained. In addition to this data collection process, Sellcaronline.com.au also keeps track of your transactions and any vehicles sold through our affiliates.

    Other than the data you provide us with, our website also collects certain information automatically. This includes details like your IP address, the type of browser and operating system you use. Additionally, we record the date and time of your access to SellCarOnline.com.au along with the pages you visit. If there are any links from or to other websites, we note down their addresses as well. 

    Commitment to Privacy and Data Security

    At our organization, safeguarding your privacy is paramount. Once your enquiry is processed through our website’s content form, rest assured that we do not retain any of the data you submit. This decision stems from both the absence of a follow-up marketing initiative and our current staff limitations, which prevent us from effectively managing additional data. Regarding other information, such as user details furnished during registration, we maintain stringent measures to ensure confidentiality. Only our internal team members have access to such data, and we guarantee that it remains secure within our systems. Furthermore, users retain full control over their information; they can modify or delete any data associated with their account at their discretion, including the option to delete their account entirely. Your trust and privacy are of utmost importance to us.

    .

    Use Of Cookies

    Sellcaronline.com.au utilizes cookies to enhance your browsing and online experience on our website. These cookies are tiny text files that are sent to your computer’s hard drive by the website, storing information about your identity, browser type, and website visitation patterns. When you visit our website, a cookie is automatically downloaded onto your computer’s hard drive upon logging in.

    To monitor your email engagement, we employ cookies to track the emails you access and the links you interact with. Furthermore, we collect information regarding your ISP or mobile carrier, as well as details about the particular handheld or mobile device you use while interacting with our website. This includes analyzing how much time you spend on different parts of our site and observing how you engage with various elements present on it.

    If you decide to disable cookies through your internet browser settings, please note that we may not be able to offer you all the necessary services or functionalities on our Website.

    Links To Other Sites

    The Sellcaronline.com.au website may have links to external websites and third-party widgets and applications mentioned earlier. After leaving our website, we recommend that you read the privacy policy of the respective third-party website or application. We do not hold any responsibility for the content or utilization of any other websites or applications apart from those on Sellcaronline.com.au, nor do we control their privacy practices.

    Changes To This Privacy Policy

    We reserve the right to revise this Privacy Policy page in order to offer clarification or notify visitors of any modifications to our practices. It is possible that we may not inform every visitor promptly about these changes, hence it is solely the responsibility of the site visitors to stay informed and updated with these privacy statements.

    Contact Us

    Should you have any queries or suggestions pertaining to this Privacy Policy, do not hesitate to get in touch with us through email at privacy@sellcaronline.com.au.

    SellCarOnline.com.au (hereinafter referred to as we or our) values your privacy and the trust you have placed in us. This Privacy Notice outlines how we handle information on our website www.sellcaronline.com.au, as well as any other websites or services provided by Sellcaronline.com.au.

    Information Collection and Use

    When using the services of Sellcaronline.com.au or its affiliated partners to sell a vehicle or obtain a quote, personal information is gathered.

    This includes details like:

    • Your name,
    • Phone number
    • Email address
    • Address, zip code, etc.

    Rest assured that once you engage with our services, anonymity is no longer maintained. In addition to this data collection process, Sellcaronline.com.au also keeps track of your transactions and any vehicles sold through our affiliates.

    Other than the data you provide us with, our website also collects certain information automatically. This includes details like your IP address, the type of browser and operating system you use. Additionally, we record the date and time of your access to SellCarOnline.com.au along with the pages you visit. If there are any links from or to other websites, we note down their addresses as well. 

    Commitment to Privacy and Data Security

    At our organization, safeguarding your privacy is paramount. Once your enquiry is processed through our website’s content form, rest assured that we do not retain any of the data you submit. This decision stems from both the absence of a follow-up marketing initiative and our current staff limitations, which prevent us from effectively managing additional data. Regarding other information, such as user details furnished during registration, we maintain stringent measures to ensure confidentiality. Only our internal team members have access to such data, and we guarantee that it remains secure within our systems. Furthermore, users retain full control over their information; they can modify or delete any data associated with their account at their discretion, including the option to delete their account entirely. Your trust and privacy are of utmost importance to us.

    .

    Use Of Cookies

    Sellcaronline.com.au utilizes cookies to enhance your browsing and online experience on our website. These cookies are tiny text files that are sent to your computer’s hard drive by the website, storing information about your identity, browser type, and website visitation patterns. When you visit our website, a cookie is automatically downloaded onto your computer’s hard drive upon logging in.

    To monitor your email engagement, we employ cookies to track the emails you access and the links you interact with. Furthermore, we collect information regarding your ISP or mobile carrier, as well as details about the particular handheld or mobile device you use while interacting with our website. This includes analyzing how much time you spend on different parts of our site and observing how you engage with various elements present on it.

    If you decide to disable cookies through your internet browser settings, please note that we may not be able to offer you all the necessary services or functionalities on our Website.

    Links To Other Sites

    The Sellcaronline.com.au website may have links to external websites and third-party widgets and applications mentioned earlier. After leaving our website, we recommend that you read the privacy policy of the respective third-party website or application. We do not hold any responsibility for the content or utilization of any other websites or applications apart from those on Sellcaronline.com.au, nor do we control their privacy practices.

    Changes To This Privacy Policy

    We reserve the right to revise this Privacy Policy page in order to offer clarification or notify visitors of any modifications to our practices. It is possible that we may not inform every visitor promptly about these changes, hence it is solely the responsibility of the site visitors to stay informed and updated with these privacy statements.

    Contact Us

    Should you have any queries or suggestions pertaining to this Privacy Policy, do not hesitate to get in touch with us through email at privacy@sellcaronline.com.au.